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TDS sometimes see enquires from a tenant that relates to a maintenance issue or defect in the property experienced during the tenancy. More specifically the enquiry we see most often is “My boiler stopped working and I had no heating or hot water - can I claim compensation?” this could come in response to a proposed deduction from the tenancy deposit by the landlord or letting agent.
The overwhelming majority of tenancies end amicably, but sometimes disputes do happen. In this week’s #ExpertView, TDS Adjudicator Michael Hill explains how TDS is working to prevent disputes.
In this week’s #ExpertView, Victoria Barker, Communications Officer at Residential Landlords Association (RLA), shares her top tips for looking after your rental property during the winter months.
Our #AskTDS blog series answers a tenant, landlord or agent’s question. This week, Patrick Kidney, Business Development Executive at Tenancy Deposit Scheme (TDS), answers the question: “How can TDS help you switch?”
This week on #ExpertView, our Director of Dispute Resolution, Michael Morgan, discusses a recent decision by an adjudicator on a case involving a tenant who renovated a property without their landlord’s permission, and sets out the reasoning behind the decision.
This article has been written in response to a tenant’s query: “My landlord is claiming for cutting back a tree - can they do this?”
In this week’s #ExpertView, our Director of Dispute Resolution, Michael Morgan, goes through the latest updates for our Insured members.
Starting with an initial membership of just 350 two decades ago, the Residential Landlords Association has developed into one of the country’s most important landlord bodies with more than 30,000 members today. Here Sally Walmsley, RLA communications manager, looks back at how it all began.
This article has been written in response to a landlord’s query: “Should I let my tenant keep chickens in the garden?”
A TDS member contacted us recently with a conundrum - how to give new staff members, some of whom were new to the lettings industry, a ‘crash course’ on tenancy deposit protection. So far so good – but they also wanted their colleagues to meet other letting agents and be able to compare experiences.