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Unacceptable behaviour by customers policy

Our policy on unacceptable behaviour by customers.

Letterbox magazine - Issue 3

Our Letterbox Magazine, launched in Autumn 2016, brings news and guidance to our members on all-things tenancy deposits.

Tenant Fees Bill

Landlords and agents should now start considering the impact the Tenant Fees Bill will have when it becomes law. This briefing explains how the Bill is likely to affect deposits.

Letterbox magazine - Issue 4

Our Letterbox Magazine, launched in Autumn 2016, brings news and guidance to our members on all-things tenancy deposits.

Replacement vs. repair

In this month’s issue of the Adjudication Digest, we look at a case that highlights the importance of considering the most economical solution before claiming replacement costs.

Leaving a Bad Smell

In this month's issue of the Adjudication Digest, we look at a case that highlights the importance of claiming costs for the most appropriate remedy to damage caused in a property.

How many tenants?

In this month's issue of the Adjudication Digest, we look at a case where there were conflicting reports of the number of tenants in the property.

The key argument

In this month's issue of the Adjudication Digest, we look at a dispute around the return of keys to a property.

It's my time as well as my money

In this month’s issue of the Adjudication Digest, we look at a case that highlights the importance of providing detailed evidence to support a claim.

Is my deposit protected?

To find out if your deposit is protected please login your TDS Northern Ireland account here: Login.
Alternatively, refer to the documents given you by your landlord or agent at the start of your tenancy. You should have received  Prescribed...

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