The service we provide our customers is important to us and we work hard to ensure that the service you received from TDS is of a high standard.
However, we would like to hear from you if you are...
Our guide to how the Tenant Fees Act will affect tenancy deposits provides landlords and letting agents with all they need to know about the act and how it will affect tenancy deposits including details on the legislation, top tips...
This briefing contains key statistics on tenancy deposit protection issues in England, Wales, Scotland and Northern Ireland.
TDS Custodial does not insist that particular clauses are included in the tenancy agreement but to be helpful we offer landlords and agents some guidance on what to include.
Our ADR (Alternative Dispute Resolution) rules are available here.
This document has been prepared to set out clearly the deductions that the landlord proposes to make from the tenancy deposit. The document itself is an approved template issued by the Tenancy Deposit Scheme which requires landlords to be explicit about...
A screen-by-screen guide to adding a deposit protection.
In this month’s Adjudication Digest, we look at a case where using TDS’ deduction template helped support a deposit claim.
In this month’s issue of the Adjudication Digest, we look at an example of how clearly recording the condition of household items at the start of a tenancy can support a deposit claim.
An overview of evidence and adjudication principles.
