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How TDS approaches cleaning disputes

Key principles in our approach to cleaning.

Antique damage

The Adjudication Digest takes a recent decision by a TDS Adjudicator and sets out the reasoning behind the decision. The aim of these Digest reports is to help tenants, landlords and agents better understand how we make our adjudication decisions....

How to use the deposit deductions template

TDS has produced an editable PDF of the template which means that you can type your responses directly into the form and save this as your own document. Once it has been agreed it can be sent to your tenants...

TDS Code of Recommended Practice FAQs

Frequently asked questions for the TDS Code of Recommended Practice.

Annual Review 2018 - 19

Our latest Annual Review contains statistics on deposit protection and dispute resolution, providing specific data for both our Insured scheme and Custodial scheme, as well as TDS Northern Ireland and SafeDeposits Scotland. The Annual Review also contains our performance statistics...

How to request repayment of the deposit (landlords and letting agents)

A screen-by-screen guide to the repayment process.

Tenant Fees Ban Matrix - A4 printable

An easy-to-understand matrix to help landlords and agents with the differences between the Tenant Fees Act 2019 in England and the Renting Homes (Fees Etc.) (Wales) Act 2019. This document is printable only in A4.

Statistical Briefing - UK Tenancy Deposit Statistics 2017-18

This briefing contains key statistics on tenancy deposit protection issues in England, Wales, Scotland and Northern Ireland.

How TDS approaches redecoration disputes

Key principles in our approach to redecoration.

Letterbox magazine - Issue 1

Click here to read issue 1 or TDS' member magazine, Letterbox.