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How to use the deposit deductions template
TDS has produced an editable PDF of the template which means that you can type your responses directly into the form and save this as your own document. Once it has been agreed it can be sent to your tenants...How TDS approaches damage disputes
Key principles in our approach to damage.Antique damage
The Adjudication Digest takes a recent decision by a TDS Adjudicator and sets out the reasoning behind the decision. The aim of these Digest reports is to help tenants, landlords and agents better understand how we make our adjudication decisions....Tenant Fees Ban Matrix - A4 printable
An easy-to-understand matrix to help landlords and agents with the differences between the Tenant Fees Act 2019 in England and the Renting Homes (Fees Etc.) (Wales) Act 2019. This document is printable only in A4.Annual Review 2018 - 19
Our latest Annual Review contains statistics on deposit protection and dispute resolution, providing specific data for both our Insured scheme and Custodial scheme, as well as TDS Northern Ireland and SafeDeposits Scotland. The Annual Review also contains our performance statistics...How TDS approaches cleaning disputes
Key principles in our approach to cleaning.Statistical Briefing - UK Tenancy Deposit Statistics 2017-18
This briefing contains key statistics on tenancy deposit protection issues in England, Wales, Scotland and Northern Ireland.How the Tenant Fees Act will affect tenancy deposits
Our guide to how the Tenant Fees Act will affect tenancy deposits provides landlords and letting agents with all they need to know about the act and how it will affect tenancy deposits including details on the legislation, top tips...How TDS approaches redecoration disputes
Key principles in our approach to redecoration.Complaints procedure
The service we provide our customers is important to us and we work hard to ensure that the service you received from TDS is of a high standard.However, we would like to hear from you if you are...