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England & Wales Statistical Briefing 2017-18

This briefing contains key statistics on tenancy deposit protection issues in England and Wales.

Prescribed information template

Prescribed information must be given to the tenant and any relevant persons within 30 days of receipt of the deposit, along with our scheme leaflet, above. You can use our prescribed information template, here.

Communal Heating and Hot Water Charges

In this month’s issue of the Adjudication Digest, we look at a case that highlights the importance to agents and landlords of proving you have suffered a financial loss evidence when making a claim against a tenancy deposit.

Annual Review 2017-18

Our latest Annual Review contains statistics on deposit protection and dispute resolution, providing specific data for both our Insured scheme and Custodial scheme, as well as TDS Northern Ireland and SafeDeposits Scotland. The Annual Review also contains our performance statistics...

What a difference a day makes...

In this month’s issue of the Adjudication Digest, we look at a case where a landlord claimed for expenses following the tenants leaving the property a day late.

Guide to check in & check out reports, inventories & schedules of condition

However well a tenant looks after their property, it will not be in the same condition at the end of the tenancy as it was at its start. Wear and tear to carpets, flooring, and other fixtures, fittings and decorations...

Tenant Fees Ban Matrix - A3 printable

An easy-to-understand matrix to help landlords and agents with the differences between the Tenant Fees Act 2019 in England and the Renting Homes (Fees Etc.) (Wales) Act 2019. This document is printable only in A3.

Winter Blues - November 2019

In this month’s case of Adjudication Digest, we consider a claim for damage caused by burst pipes during the Christmas period when the tenant was absent from the property.

TDS Code of Recommended Practice FAQs

Frequently asked questions for the TDS Code of Recommended Practice.

How to request repayment of the deposit (landlords and letting agents)

A screen-by-screen guide to the repayment process.

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