Tagged 'service' RSS feed
#ExpertView: Customer service levels in the adjudication process
In this week’s #ExpertView blog, Michael Hill, Executive Assistant and Adjudicator at Tenancy Deposit Scheme (TDS), outlines the customer service provided by TDS throughout the adjudication process.
#ExpertView: Money Shield receives government backing
In this week’s #ExpertView, TDS’ Chief Executive Officer, Steve Harriott, discusses Money Shield – a new, government-backed CMP scheme.
#AskTDS: "What is Money Shield?"
Our #AskTDS blog series answers a tenant, landlord or agent’s question every Friday. This week, Steve Harriott, Chief Executive at Tenancy Deposit Scheme (TDS), answers the question: “What is Money Shield?”
#ExpertView: Why has TDS teamed up with Propertymark to create Money Shield?
In this week’s #ExpertView, Tenancy Deposit Scheme (TDS) Chief Executive, Steve Harriott reveals why the Dispute Service has partnered with Propertymark to create a new client money protection product, Money Shield.
#NewsStory: TDS Charitable Foundation invites applications for its latest round of funding
The TDS (tenancy deposit scheme) Charitable Foundation is inviting funding bids from organisations that promote knowledge of landlords’ obligations or educate tenants about their rights and responsibilities.
#ExpertView: Meet the TDS Business Development Team
Tenancy Deposit Scheme (TDS) has been established since 2003 giving us 15 years’ experience in tenancy deposit protection. This experience means that our colleagues have a wealth of information on all issues relating to tenancy deposit protection requirements, minimising deposit disputes and the alternative dispute resolution process.
TDS has a dedicated Business Development team who identify how landlords and agents could benefit of using TDS. Here I look at two members of our Business Development team and explore how their roles help our new customers get the most of their membership.
#NewsStory: New client money protection service, Money Shield, launches today
Money Shield, a new Client Money Protection (CMP) service launches today, available to all letting agents and estate agents, enabling them to reassure customers that their money is safe.
#NewsStory: New client money protection service, Money Shield, launches today
Money Shield, a new Client Money Protection (CMP) service launches today, available to all letting agents and estate agents, enabling them to reassure customers that their money is safe.
#AskTDS: "TDS recently won the CSE Award, what is this?"
TDS’ #AskTDS blog series answers a tenant, landlord or agent’s question. This week, Josanne Leon, Head of HR at Tenancy Deposit Scheme (TDS) answers the question: "TDS recently won the CSE Award, what is this?"
#News: TDS awarded Customer Service Excellence accreditation
Debbie Davies, Assistant Director of Business Development at Tenancy Deposit Scheme (TDS), announces the company being awarded Customer Service Excellence accreditation and outlines its ongoing commitment to customer service levels.