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In this week’s #AskTDS, we lift the mask on the scary-sounding deposit use clause after a tenant asked us: “How does the deposit use clause work?”
In order to provide the best possible level of customer service as well as advice and information to tenants, landlords and agents, TDS ensures that our online systems are of the highest standard.
To achieve this, our technology team works hard to ensure that the service desk, deposit registration system and all other IT operations run smoothly. In today’s #ExpertView blog we meet two members of the team, Nicola Hathaway and Abigail Davis-Fletcher.
Following the publication of her latest report, commissioned by the TDS Charitable Foundation, property expert Kate Faulkner outlines what lessons landlords should take from it.
In this week’s #AskTDS, Michael Hill, Adjudicator and Executive Assistant at Tenancy Deposit Scheme (TDS) answers the question of a student tenant moving in to their first privately rented flat; “How does tenancy deposit protection work?”
The TDS (tenancy deposit scheme) Charitable Foundation is inviting funding bids from organisations that promote knowledge of landlords’ obligations or educate tenants about their rights and responsibilities.
Tenancy Deposit Scheme (TDS) has been established since 2003 giving us 15 years’ experience in tenancy deposit protection. This experience means that our colleagues have a wealth of information on all issues relating to tenancy deposit protection requirements, minimising deposit disputes and the alternative dispute resolution process.
TDS has a dedicated Business Development team who identify how landlords and agents could benefit of using TDS. Here I look at two members of our Business Development team and explore how their roles help our new customers get the most of their membership.
Our #AskTDS blog series answers a tenant, landlord or agent’s question every Friday. This week, Sandy Bastin, Assistant Director of Dispute Resolution at Tenancy Deposit Scheme (TDS), answers a landlord’s question: “I have heard about a TDS Deductions Template, what is this?”
Money Shield, a new Client Money Protection (CMP) service launches today, available to all letting agents and estate agents, enabling them to reassure customers that their money is safe.
In this week’s #ExpertView blog, Michael Hill, Executive Assistant and Adjudicator at Tenancy Deposit Scheme (TDS), outlines the customer service provided by TDS throughout the adjudication process.
TDS’ #AskTDS blog series answers a tenant, landlord or agent’s question. This week, Josanne Leon, Head of HR at Tenancy Deposit Scheme (TDS) answers the question: "TDS recently won the CSE Award, what is this?"