Tagged 'protection' RSS feed

#ExpertView: Customer service levels in the adjudication process

| 21 January 2020

In this week’s #ExpertView blog, Michael Hill, Executive Assistant and Adjudicator at Tenancy Deposit Scheme (TDS), outlines the customer service provided by TDS throughout the adjudication process.

#AskTDS: "What makes TDS different?"

| 3 January 2020

All tenancy deposits taken by landlords (or by a landlord’s agent) on or after 6 April 2007, must be protected by a government-approved scheme. When TDS (Tenancy Deposit Scheme) launched in 2003..

#AskTDS: "How can changes to the parties of a tenancy affect the deposit?"

| 11 January 2019

Kelly Wallace, Senior Business Development Executive at Tenancy Deposit Scheme (TDS), answers an agent’s question: “How can changes to the parties of a tenancy affect the deposit?”

#AskTDS: Trick or treat - How does the ‘deposit use clause’ work?

| 26 October 2018

In this week’s #AskTDS, we lift the mask on the scary-sounding deposit use clause after a tenant asked us: “How does the deposit use clause work?”

#ExpertView: Meet the technology team

Debbie Davies | 23 October 2018

In order to provide the best possible level of customer service as well as advice and information to tenants, landlords and agents, TDS ensures that our online systems are of the highest standard.

To achieve this, our technology team works hard to ensure that the service desk, deposit registration system and all other IT operations run smoothly. In today’s #ExpertView blog we meet two members of the team, Nicola Hathaway and Abigail Davis-Fletcher.

#ExpertView: Kate Faulkner discusses the release of her latest report

| 18 September 2018

Following the publication of her latest report, commissioned by the TDS Charitable Foundation, property expert Kate Faulkner outlines what lessons landlords should take from it.

#AskTDS: "How does tenancy deposit protection work?"

| 14 September 2018

In this week’s #AskTDS, Michael Hill, Adjudicator and Executive Assistant at Tenancy Deposit Scheme (TDS) answers the question of a student tenant moving in to their first privately rented flat; “How does tenancy deposit protection work?”

#NewsStory: TDS Charitable Foundation invites applications for its latest round of funding

| 5 September 2018

The TDS (tenancy deposit scheme) Charitable Foundation is inviting funding bids from organisations that promote knowledge of landlords’ obligations or educate tenants about their rights and responsibilities.

#ExpertView: Meet the TDS Business Development Team

Debbie Davies | 28 August 2018

Tenancy Deposit Scheme (TDS) has been established since 2003 giving us 15 years’ experience in tenancy deposit protection.  This experience means that our colleagues have a wealth of information on all issues relating to tenancy deposit protection requirements, minimising deposit disputes and the alternative dispute resolution process.

TDS has a dedicated Business Development team who identify how landlords and agents could benefit of using TDS. Here I look at two members of our Business Development team and explore how their roles help our new customers get the most of their membership.

#AskTDS: “I have heard about a TDS Deductions Template, what is this?”

| 24 August 2018

Our #AskTDS blog series answers a tenant, landlord or agent’s question every Friday. This week, Sandy Bastin, Assistant Director of Dispute Resolution at Tenancy Deposit Scheme (TDS), answers a landlord’s question: “I have heard about a TDS Deductions Template, what is this?”

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