Archive
#AskTDS: "I'm going on holiday - do I need to tell my landlord?"
This article has been written in response to a tenant’s query: “I'm going on holiday - do I need to tell my landlord?"
#ExpertView: Customer service levels in the adjudication process
In this week’s #ExpertView blog, Michael Hill, Executive Assistant and Adjudicator at Tenancy Deposit Scheme (TDS), outlines the customer service provided by TDS throughout the adjudication process.
#AskTDS: "The tenant can't give me an address for after the tenancy ends. How do I complete the Prescribed Information?"
This article has been written in response to an Agent's query: “The tenant can't give me an address for after the tenancy ends. How do I complete the Prescribed Information?”
#ExpertView: The importance of checking your tenancy agreement
This week’s #ExpertView looks at the importance of checking your tenancy agreement.
#AskTDS: "We are letting our property to four tenants - do they pay the deposit separately or together?"
This article has been written in response to a question we received from a landlord using the TDS service:
"We are letting our property to four tenants - do they pay the tenancy deposit separately or together?"
#ExpertView: Sheraz Dar, CEO of CreditLadder discusses 'How do Letting Agents Find Reliable Tenants?'
Tenant referencing has become an essential part of the lettings application process but if you clear away the many questions, checks and requirements, it ultimately boils down to one important point: Letting agents want tenants who will pay their rent on time.
#AskTDS: "What makes TDS different?"
All tenancy deposits taken by landlords (or by a landlord’s agent) on or after 6 April 2007, must be protected by a government-approved scheme. When TDS (Tenancy Deposit Scheme) launched in 2003..
#ExpertView: Gathering Winter Fuel
The festive period is now behind us with the remains of the tinsel and the less than bright lights have been confined to a storeroom or garage. Now we have the dark days of the rest of winter ahead, so this week we are looking at a heating system that operates with oil stored in tanks and how TDS approach a case where a party is making a claim against the tenancy deposit for refilling them at tenancy end.
#AskTDS: "My boiler stopped working over Christmas – Can I claim compensation from my deposit?"
TDS sometimes see enquires from a tenant that relates to a maintenance issue or defect in the property experienced during the tenancy. More specifically the enquiry we see most often is “My boiler stopped working and I had no heating or hot water - can I claim compensation?” this could come in response to a proposed deduction from the tenancy deposit by the landlord or letting agent.
#ExpertView: Why Choose TDS?
The Tenancy Deposit Scheme (TDS) is a government approved Tenancy Deposit Protection (TDP) scheme that provides both an Insured and Custodial tenancy deposit protection option.