Tagged 'agent' RSS feed

#ExpertView: Customer service levels in the adjudication process

| 21 January 2020

In this week’s #ExpertView blog, Michael Hill, Executive Assistant and Adjudicator at Tenancy Deposit Scheme (TDS), outlines the customer service provided by TDS throughout the adjudication process.

#AskTDS: "What makes TDS different?"

| 3 January 2020

All tenancy deposits taken by landlords (or by a landlord’s agent) on or after 6 April 2007, must be protected by a government-approved scheme. When TDS (Tenancy Deposit Scheme) launched in 2003..

#ExpertView: How TDS is helping to reduce deposit disputes

| 22 January 2019

The overwhelming majority of tenancies end amicably, but sometimes disputes do happen. In this week’s #ExpertView, TDS Adjudicator Michael Hill explains how TDS is working to prevent disputes.

#AskTDS: "How can changes to the parties of a tenancy affect the deposit?"

| 11 January 2019

Kelly Wallace, Senior Business Development Executive at Tenancy Deposit Scheme (TDS), answers an agent’s question: “How can changes to the parties of a tenancy affect the deposit?”

#ExpertView: New Year tenancy resolutions

| 31 December 2018

New Year’s resolutions are often hard to stick to, but if you’re going to maintain one in 2019, make it our best practice for ending a resolution that could see you receive your full tenancy deposit back in your pocket.

#ExpertView: "What is Money Shield?"

| 27 November 2018

Steve Harriott, Chief Executive at Tenancy Deposit Scheme (TDS), answers the question: “What is Money Shield?”

#ExpertView: The tenant’s guide to ending a tenancy

| 9 October 2018

John King, Tenancy Deposit Scheme’s (TDS) Director of Customer Services, gives tenants advice on best practice for ending a tenancy.

#ExpertView: Leaf it out - Autumn adjudication case study

| 3 October 2018

In this week’s #ExpertView, Michael Hill, an Adjudicator at Tenancy Deposit Scheme (TDS) outlines a dispute around the outdoor areas of a property being affected by autumnal weather.

#AskTDS: "Can landlords attend TDS Academy workshops?"

| 28 September 2018

This week, our Director of Dispute Resolution and host of TDS Academy events, Michael Morgan, answers a landlords’ question: “Can landlords attend TDS Academy workshops?”

#ExpertView: Meet the TDS Alternative Dispute Resolution (ADR) team

| 25 September 2018

Along with the protection of tenancy deposits, a key role of Tenancy Deposit Scheme (TDS) is to provide free and impartial dispute resolution.

Our Alternative Dispute Resolution (ADR) team work tirelessly with tenants, agents and landlords to compile evidence and cases before they go to adjudication. In today’s #ExpertView blog, we meet two members of the team, Wafaa O’Sullivan and Sarah Gaughran.

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