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#ExpertView: Customer service levels in the adjudication process
In this week’s #ExpertView blog, Michael Hill, Executive Assistant and Adjudicator at Tenancy Deposit Scheme (TDS), outlines the customer service provided by TDS throughout the adjudication process.
#AskTDS: "What makes TDS different?"
All tenancy deposits taken by landlords (or by a landlord’s agent) on or after 6 April 2007, must be protected by a government-approved scheme. When TDS (Tenancy Deposit Scheme) launched in 2003..
#ExpertView: Money Shield receives government backing
In this week’s #ExpertView, TDS’ Chief Executive Officer, Steve Harriott, discusses Money Shield – a new, government-backed CMP scheme.
#ExpertView: Looking ahead to the 2019 ARLA Propertymark Conference
In this week’s #ExpertView, Debbie Davies, Assistant Director of Business Development at Tenancy Deposit Scheme (TDS) looks ahead to the annual ARLA Propertymark Conference, which TDS is co-sponsoring.
#AskTDS: "How can changes to the parties of a tenancy affect the deposit?"
Kelly Wallace, Senior Business Development Executive at Tenancy Deposit Scheme (TDS), answers an agent’s question: “How can changes to the parties of a tenancy affect the deposit?”
#AskTDS: “Can I claim for Christmas tree damage and mess?”
In this week’s #AskTDS, John King, Director of Customer Service at TDS, answers a landlord’s question – “Can I claim for Christmas tree damage and mess?”.
#ExpertView: Kate Faulkner discusses growth in the PRS and affordability
In this week’s #ExpertView, property expert Kate Faulkner looks in to the reasons for growth in the private rented sector (PRS) and affordability.
#ExpertView: Leaf it out - Autumn adjudication case study
In this week’s #ExpertView, Michael Hill, an Adjudicator at Tenancy Deposit Scheme (TDS) outlines a dispute around the outdoor areas of a property being affected by autumnal weather.
#ExpertView: Meet the TDS Alternative Dispute Resolution (ADR) team
Along with the protection of tenancy deposits, a key role of Tenancy Deposit Scheme (TDS) is to provide free and impartial dispute resolution.
Our Alternative Dispute Resolution (ADR) team work tirelessly with tenants, agents and landlords to compile evidence and cases before they go to adjudication. In today’s #ExpertView blog, we meet two members of the team, Wafaa O’Sullivan and Sarah Gaughran.
#AskTDS: "Why has TDS been shortlisted for the Negotiator Awards?"
Since the shortlist was announced, Tenancy Deposit Scheme (TDS) has been asked what lead to it being included. In this week’s #AskTDS, Debbie Davies, Assistant Director of Business Development, answers that question.