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#ExpertView: Customer service levels in the adjudication process
In this week’s #ExpertView blog, Michael Hill, Executive Assistant and Adjudicator at Tenancy Deposit Scheme (TDS), outlines the customer service provided by TDS throughout the adjudication process.
#NewsStory: TDS Charitable Foundation invites applications for its latest round of funding
The TDS (tenancy deposit scheme) Charitable Foundation is inviting funding bids from organisations that promote knowledge of landlords’ obligations or educate tenants about their rights and responsibilities.
#ExpertView: Meet the TDS Business Development Team
Tenancy Deposit Scheme (TDS) has been established since 2003 giving us 15 years’ experience in tenancy deposit protection. This experience means that our colleagues have a wealth of information on all issues relating to tenancy deposit protection requirements, minimising deposit disputes and the alternative dispute resolution process.
TDS has a dedicated Business Development team who identify how landlords and agents could benefit of using TDS. Here I look at two members of our Business Development team and explore how their roles help our new customers get the most of their membership.
#AskTDS: "TDS recently won the CSE Award, what is this?"
TDS’ #AskTDS blog series answers a tenant, landlord or agent’s question. This week, Josanne Leon, Head of HR at Tenancy Deposit Scheme (TDS) answers the question: "TDS recently won the CSE Award, what is this?"
#News: TDS awarded Customer Service Excellence accreditation
Debbie Davies, Assistant Director of Business Development at Tenancy Deposit Scheme (TDS), announces the company being awarded Customer Service Excellence accreditation and outlines its ongoing commitment to customer service levels.
#AskTDS: "How does TDS engage with landlords and agents?"
TDS’ #AskTDS blog series answers a tenant, landlord or agent’s question. This week, John King, Director of Customer Service at Tenancy Deposit Scheme (TDS) answers an agent’s question: "How does TDS engage with landlords and agents?"
#ExpertView: Meet the TDS team
Tenancy Deposit Scheme (TDS) has a team of dedicated customer service professionals on hand to provide support to landlords, agents and tenants. In this week’s #ExpertView blog, Debbie Davies, TDS’ Assistant Director of Business Development, introduces some of the team.