Archive
#ExpertView: Managing Customer Conflict
Dealing with customer conflict is inevitable for property agents, so the Head of Property Agency and Property Law Division for MOL, Paul Jager, explores the most effective ways to manage these tricky situations in person.
#ExpertView: Pets and Property
The question of pets in rental homes is an emotive and complicated one. In this article, Sally Walmsley, editor of RLA's RPI magazine, looks at the recent Labour Party proposal on pets in rental properties.
#AskTDS: "I’m a landlord – do TDS have to hold the deposit?”
This article has been written in response to a landlord's query: "I'm a landlord - do TDS have to hold the deposit?"
#ExpertView: Tessa's 2018 Legal Changes series - 2. Minimum Energy Efficiency Standards
As you will already know, in most cases you need to have an Energy Performance Certificate for your property:
#AskTDS: "Can I claim for redecoration if there is mould present at the end of the tenancy?"
This article has been written in response to a landlord’s query: "Can I claim for redecoration if there is mould present at the end of the tenancy?"
#ExpertView: Why Choose TDS?
Tenancy Deposit Scheme (TDS) is a government approved, not-for-profit organisation that provides both Insured and Custodial tenancy deposit protection. TDS is the longest established deposit protection scheme, protecting over 1.3 million deposits across England and Wales and offering a free alternative dispute resolution service to help resolve any disputes that may arise between landlords, agents and tenants; via a professional, impartial adjudicator.
#AskTDS: Will spilt wine lose me my deposit?
This article has been written in response to a tenant’s query: “My valentine spilt her wine during our romantic evening for Valentine’s Day and sadly the carpet in my property is white. Will this mean I lose my tenancy deposit?”
#ExpertView: The Countdown to MEES
It is now just two months until new rules concerning Minimum Energy Efficiency Standards (MEES) come into force in April. From April, all PRS homes rented out as either new lets or renewals must have a minimum energy performance rating of E on an Energy Performance Certificate (EPC). This will be extended to all existing tenancies on 1st April 2020.
#AskTDS: "I asked my partner to move in with me - does this affect my deposit?"
This article has been written in response to a tenant’s query: “I asked my partner to move in with me - does this affect my deposit?"
#ExpertView: The importance of keeping tenants' contact information up-to-date
The duration of a tenancy in the private rented sector can vary from several months to years. Longer tenancies can benefit both landlords and tenants alike as they can offer a stable home to the tenant and a secure income to the landlord. With these longer term tenancies, it is important to ensure that landlords and agents have a process in place to regularly update their tenants’ contact information as the longer the term of the tenancy, the more chance there is of tenants changing their phone numbers and email addresses.