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#ExpertView: Customer service levels in the adjudication process
In this week’s #ExpertView blog, Michael Hill, Executive Assistant and Adjudicator at Tenancy Deposit Scheme (TDS), outlines the customer service provided by TDS throughout the adjudication process.
#AskTDS: "The tenant can't give me an address for after the tenancy ends. How do I complete the Prescribed Information?"
This article has been written in response to an Agent's query: “The tenant can't give me an address for after the tenancy ends. How do I complete the Prescribed Information?”
#AskTDS: "What makes TDS different?"
All tenancy deposits taken by landlords (or by a landlord’s agent) on or after 6 April 2007, must be protected by a government-approved scheme. When TDS (Tenancy Deposit Scheme) launched in 2003..
#AskTDS: "If I rent to students, what would happen if they leave the tenancy when their course ends?"
This article has been written in response to a landlord's query: “If I rent to students, what would happen if they leave the tenancy when their course ends?”
#AskTDS: “How do I return the deposit to students leaving a property?”
In this week’s #AskTDS, we answer a landlord’s question; “How do I return a deposit to students leaving a property at the end of a tenancy?”
#AskTDS: Will the Tenant Fees Act have any impact on tenancy deposit protection?
In this week’s #AskTDS, we explain the impact of the Tenant Fees Act on deposits and whether there are any changes our members need to be mindful of.
#AskTDS: How can members access our resources – and why should they?
In this week’s #AskTDS, we tell members how they can access the wealth of resources TDS produces, what they can find out, and why these resources are important.
#ExpertView: Money Shield receives government backing
In this week’s #ExpertView, TDS’ Chief Executive Officer, Steve Harriott, discusses Money Shield – a new, government-backed CMP scheme.
#AskTDS: What is a Statutory Declaration Form?
In this week’s #AskTDS, we answer a tenant’s question; “What is a Statutory Declaration Form?”
#ExpertView: How TDS is helping to reduce deposit disputes
The overwhelming majority of tenancies end amicably, but sometimes disputes do happen. In this week’s #ExpertView, TDS Adjudicator Michael Hill explains how TDS is working to prevent disputes.