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#ExpertView: Customer service levels in the adjudication process
In this week’s #ExpertView blog, Michael Hill, Executive Assistant and Adjudicator at Tenancy Deposit Scheme (TDS), outlines the customer service provided by TDS throughout the adjudication process.
#AskTDS: What constitutes as “clean”?
In this week’s #AskTDS, TDS’ Director of Dispute Resolution, Michael Morgan, answers the question ‘What constitutes as “clean”?’
#ExpertView: TDS appoints an Independent Complaints Reviewer
In this week’s #ExpertView, Michael Morgan, Director of Dispute Resolution at TDS, discusses the appointment of Margaret Doyle as Independent Complaints Reviewer.
#ExpertView: RSPCA: “Why landlords should allow tenants with pets”
In this week’s #ExpertView, The RSPCA tells us why it believes landlords should allow tenants with pets and what the incoming Deposit Cap could mean for pet deposits.
#ExpertView: Money Shield receives government backing
In this week’s #ExpertView, TDS’ Chief Executive Officer, Steve Harriott, discusses Money Shield – a new, government-backed CMP scheme.
#ExpertView: How the upcoming CMP legislation will affect TDS membership
In this week’s #ExpertView, Steve Harriott, CEO of TDS, discusses the upcoming CMP legislation and how it will affect TDS membership.
#ExpertView: How the deposit cap will affect TDS members
In this week’s #ExpertView, Michael Hill, Adjudicator and Executive Assistant at TDS, explains how the incoming deposit cap will affect TDS members.
#ExpertView: What is The National Landlord Investment Show?
In this week’s #ExpertView, Steve Hanbury, Director of the National Landlord Investment Show (LIS), explains more about the National Landlord Investment Show.
#ExpertView: HMO room size guidance
In this week’s #ExpertView, Victoria Barker, Communications Officer at the RLA, looks at new guidance that has been published by the government for councils on HMO (House of Multiple Occupation) minimum room sizes, and how it clears up a concern some landlords had when it comes to HMO room sizes and tenants who are pregnant.
#ExpertView: Who is right?
If you listen to landlord representatives, they will tell you there are far too many confusing laws to let a property. However, tenant representatives will say they don’t have anywhere enough protection when renting.