Tagged 'dispute resolution' RSS feed
#ExpertView: Customer service levels in the adjudication process
In this week’s #ExpertView blog, Michael Hill, Executive Assistant and Adjudicator at Tenancy Deposit Scheme (TDS), outlines the customer service provided by TDS throughout the adjudication process.
#ExpertView: The importance of checking your tenancy agreement
This week’s #ExpertView looks at the importance of checking your tenancy agreement.
#ExpertView: Claiming for Antique Items
In this week’s #ExpertView, TDS’ Head of TDS adjudication services Sandy Bastin outlines some best practice when antique or sentimentally valuable items are damaged.
#AskTDS: "Can landlords attend TDS Academy workshops?"
This week, our Director of Dispute Resolution and host of TDS Academy events, Michael Morgan, answers a landlords’ question: “Can landlords attend TDS Academy workshops?”
#ExpertView: Claiming for antique items
In this week’s #ExpertView, TDS’ director of dispute resolution, Michael Morgan uses the recently published May Adjudication Digest to outline best practice when antique or sentimentally valuable items are damaged.
#ExpertView: Renovating Without Permission
This week on #ExpertView, our Director of Dispute Resolution, Michael Morgan, discusses a recent decision by an adjudicator on a case involving a tenant who renovated a property without their landlord’s permission, and sets out the reasoning behind the decision.
#AskTDS: "Why do I need to tell TDS about any pre-agreed amounts that are not in dispute?"
This article has been written in response to a tenant’s query: "Why do I need to tell TDS about any pre-agreed amounts that are not in dispute, in relation to the tenancy deposit?"
#AskTDS: "I want to raise a dispute, but my tenant is uncontactable - what should I do?"
This article has been written in response to a landlord’s query: "I want to raise a dispute, but my tenant cannot be contacted - what should I do?"
#ExpertView: The Christmas Clean-up
This week on #ExpertView, our Director of Dispute Resolution, Michael Morgan, discusses a recent case involving pine needles left over from a tenant’s Christmas tree and how a decision was reached by the adjudicator.