Tagged 'dispute resolution' RSS feed

#AskTDS: "Can landlords attend TDS Academy workshops?"

| 28 September 2018

This week, our Director of Dispute Resolution and host of TDS Academy events, Michael Morgan, answers a landlords’ question: “Can landlords attend TDS Academy workshops?”

#ExpertView: Customer service levels in the adjudication process

| 21 August 2018

In this week’s #ExpertView blog, Michael Hill, Executive Assistant and Adjudicator at Tenancy Deposit Scheme (TDS), outlines the customer service provided by TDS throughout the adjudication process.

#ExpertView: Claiming for antique items

| 29 May 2018

In this week’s #ExpertView, TDS’ director of dispute resolution, Michael Morgan uses the recently published May Adjudication Digest to outline best practice when antique or sentimentally valuable items are damaged.

#ExpertView: Renovating Without Permission

| 24 April 2018

This week on #ExpertView, our Director of Dispute Resolution, Michael Morgan, discusses a recent decision by an adjudicator on a case involving a tenant who renovated a property without their landlord’s permission, and sets out the reasoning behind the decision.

#AskTDS: "Why do I need to tell TDS about any pre-agreed amounts that are not in dispute?"

| 19 January 2018

This article has been written in response to a tenant’s query: "Why do I need to tell TDS about any pre-agreed amounts that are not in dispute, in relation to the tenancy deposit?"

#AskTDS: "I want to raise a dispute, but my tenant is uncontactable - what should I do?"

| 12 January 2018

This article has been written in response to a landlord’s query: "I want to raise a dispute, but my tenant cannot be contacted - what should I do?"

#ExpertView: The Christmas Clean-up

| 19 December 2017

This week on #ExpertView, our Director of Dispute Resolution, Michael Morgan, discusses a recent case involving pine needles left over from a tenant’s Christmas tree and how a decision was reached by the adjudicator.