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In this week’s #ExpertView blog, Michael Hill, Executive Assistant and Adjudicator at Tenancy Deposit Scheme (TDS), outlines the customer service provided by TDS throughout the adjudication process.
Along with the protection of tenancy deposits, a key role of Tenancy Deposit Scheme (TDS) is to provide free and impartial dispute resolution.
Our Alternative Dispute Resolution (ADR) team work tirelessly with tenants, agents and landlords to compile evidence and cases before they go to adjudication. In today’s #ExpertView blog, we meet two members of the team, Wafaa O’Sullivan and Sarah Gaughran.
This article has been written in response to a landlord’s query: "Can I claim for redecoration if there is mould present at the end of the tenancy?"
This article has been written in response to a tenant’s query: “My valentine spilt her wine during our romantic evening for Valentine’s Day and sadly the carpet in my property is white. Will this mean I lose my tenancy deposit?”