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#ExpertView: Customer service levels in the adjudication process
In this week’s #ExpertView blog, Michael Hill, Executive Assistant and Adjudicator at Tenancy Deposit Scheme (TDS), outlines the customer service provided by TDS throughout the adjudication process.
#ExpertView: The importance of checking your tenancy agreement
This week’s #ExpertView looks at the importance of checking your tenancy agreement.
#ExpertView: TDS appoints an Independent Complaints Reviewer
In this week’s #ExpertView, Michael Morgan, Director of Dispute Resolution at TDS, discusses the appointment of Margaret Doyle as Independent Complaints Reviewer.
#ExpertView: Leaf it out - Autumn adjudication case study
In this week’s #ExpertView, Michael Hill, an Adjudicator at Tenancy Deposit Scheme (TDS) outlines a dispute around the outdoor areas of a property being affected by autumnal weather.
#AskTDS: “Do I have to re-register my deposits every year?”
This article has been written in response to a landlord’s query: “Do I have to re-register my deposits every year?”
#AskTDS: “Can I use my deposit to cover my final month’s rent?”
This article has been written in response to a tenant’s query: “Can I use my deposit to cover my final month’s rent?”
Adjudication Digest - The messy subject of rubbish removal
The Adjudication Digest takes a recent decision by a TDS Adjudicator and sets out the reasoning behind the decision.
Adjudication Digest - Time to call in the professionals?
In this issue of the Adjudication Digest, we look at a claim for professional cleaning which was raised by the landlord.