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#NewsStory: TDS awarded Customer Service Excellence

18 August 2018 Since its inception in 2003, TDS has championed the importance of delivering the highest standard of customer service. In recognition of that commitment, TDS has now had its Customer Service Excellence accreditation re-confirmed from the Cabinet Office, the only Government-approved tenancy deposit protection (TDP) scheme to hold it.

#NewsStory: TDS focuses on technology and customer service with new senior appointments #NewsStory: TDS focuses on technology and customer service with new senior appointments

3 August 2018 Tenancy Deposit Scheme (TDS) has been recognised for its commitment to customer service and technology throughout its 15 year history, but now the scheme is investing even further with the appointments of François Josserand as Chief Technology Officer (CTO) and Louise Walton as Head of Customer Experience.

#NewsStory: Government updates ‘How to Rent’ guide #NewsStory: Government updates ‘How to Rent’ guide

10 July 2018 Government updates How to Rent Guide for tenancies in England.

#News: TDS Northern Ireland wins again at the ESTAS #News: TDS Northern Ireland wins again at the ESTAS

25 May 2018 This is the third time in a row that TDSNI has won this prestigious award.

#NewsStory: TDS supports World Autism Awareness Week

29 March 2018 Today the Tenancy Deposit Scheme (TDS) is showing its support for World Autism Awareness Week by raising money for The National Autistic Society (NAS).

#NewsStory: RLA reveals new identity #NewsStory: RLA reveals new identity

6 March 2018 The Residential Landlords Association today reveals its new corporate identity, as the home for landlords.

TDS appoints Kate Smith as company’s first Chief Operating Officer

7 December 2017 TDS has announced the appointment of Kate Smith to the role of Chief Operating Officer, a new post for the organisation.

ARLA Propertymark Chief Executive Officer welcomed to TDS board

1 December 2017 David Cox, CEO of ARLA Propertymark, has joined the board of Tenancy Deposit Scheme (TDS) as a Non-Executive Director.

#AskTDS: "I'm going on holiday - do I need to tell my landlord?"

24 November 2017 This article has been written in response to a tenant’s query: “I'm going on holiday - do I need to tell my landlord?"

#ExpertView: How do we stamp out damp, condensation and mould in the PRS?

21 November 2017 Property expert, Kate Faulkner, has called for better education of landlords on how to fix damp, mould and condensation problems as well as educating tenants on what they can do to help avoid these issues developing. She also believes there is more scope for the Government and industry to work together to minimise the chance of properties being let that have damp or mould issues.

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