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#AskTDS: "I'm going on holiday - do I need to tell my landlord?"

24 January 2019 This article has been written in response to a tenant’s query: “I'm going on holiday - do I need to tell my landlord?"

#ExpertView: How do we stamp out damp, condensation and mould in the PRS?

24 January 2019 Property expert, Kate Faulkner, has called for better education of landlords on how to fix damp, mould and condensation problems as well as educating tenants on what they can do to help avoid these issues developing. She also believes there is more scope for the Government and industry to work together to minimise the chance of properties being let that have damp or mould issues.

#NewsStory: RLA reveals new identity #NewsStory: RLA reveals new identity

24 January 2019 The Residential Landlords Association today reveals its new corporate identity, as the home for landlords.

#NewsStory: TDS awarded Customer Service Excellence

24 January 2019 Since its inception in 2003, TDS has championed the importance of delivering the highest standard of customer service. In recognition of that commitment, TDS has now had its Customer Service Excellence accreditation re-confirmed from the Cabinet Office, the only Government-approved tenancy deposit protection (TDP) scheme to hold it.

#NewsStory: TDS supports World Autism Awareness Week

24 January 2019 Today the Tenancy Deposit Scheme (TDS) is showing its support for World Autism Awareness Week by raising money for The National Autistic Society (NAS).

Tenants warned of DepositGuard fraud

24 January 2019 It has been brought to our attention that some members of the public have experienced fraudulent activity under the name of DepositGuard, a legitimate service offered by the Residential Landlords Association (RLA) for deposit protection with TDS.

#NewsStory: TDS publishes January Adjudication Digest #NewsStory: TDS publishes January Adjudication Digest

17 January 2019 Tenancy Deposit Scheme (TDS) publishes the latest monthly Adjudication Digest report.

#NewsStory: Business as normal at TDS after major fire at head office

14 January 2019 At approximately 4pm on Wednesday January 9 a serious fire broke out at our head office on Mark Road in Hemel Hempstead. All staff were evacuated safely with no casualties.

#NewsStory: TDS Charitable Foundation awards over £135,000 to promote best practice in PRS #NewsStory: TDS Charitable Foundation awards over £135,000 to promote best practice in PRS

13 December 2018 Set up in 2014 to raise standards in the private rented sector (PRS), the TDS Charitable Foundation has published its annual review which shows that 13 different organisations across England and Wales have benefited from grants totalling £135,935 in the last year.

#NewsStory: High quality service recognised - TDS retains BSI accreditation. #NewsStory: High quality service recognised - TDS retains BSI accreditation.

28 November 2018 The Dispute Service Ltd, the Government-appointed administrators for the Tenancy Deposit Scheme (TDS), which includes the Insured and Custodial schemes, have once again retained their Certificate of Registration for Customer Satisfaction Management under ISO 10002.

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