What permissions do different kinds of user have in a letting agent account?

Your online account will have the following features.

If you are a letting agent you can perform different tasks in your company's account depending on your user profile.

Here is a table of the different the different user profiles and the tasks they can perform. 

 
Administrator (Head Office)
Branch/ Account
Administrator
Tenancy/
Property 
Administrator
Dispute 
Administrator
Finance 
Administrator
Protect deposits
 ✔
 ✔
 ✔
 
 
End deposit protection
 ✔
 ✔ 
 ✔ 
 ✔
 
Download Prescribed Information
 ✔
 ✔ 
 ✔ 
 ✔ 
 ✔
View deposits
 ✔
 ✔ 
 ✔ 
 ✔ 
✔ 
Manage properties
 ✔
 ✔ 
 ✔ 
 ✔ 
 
Request repayment (custodial)
 ✔
 ✔ 
 ✔ 
 ✔ 
 
Respond to repayment request (custodial)
 ✔
 ✔ 
 ✔ 
 ✔ 
 
Raise a dispute
 ✔
 ✔ 
 
 ✔ 
 
Add and edit users
 ✔
 ✔ 
 
 
 
Add and edit branches
 ✔
 
 
 
 

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