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		<link><![CDATA[https://custodial.tenancydepositscheme.com/news/blog/]]></link>
		<description><![CDATA[All blog posts tagged with 'scheme']]></description>
		<language><![CDATA[en-gb]]></language>
		<lastBuildDate><![CDATA[Sat, 06 Jun 2026 02:58:33 +0100]]></lastBuildDate>
		<copyright>Copyright: (C) TDS Custodial</copyright>
		<ttl>15</ttl><item>
			<title><![CDATA[#ExpertView: Customer service levels in the adjudication process]]></title>
			<description><![CDATA[In this week’s #ExpertView blog, Michael Hill, Executive Assistant and Adjudicator at Tenancy Deposit Scheme (TDS), outlines the customer service provided by TDS throughout the adjudication process.]]></description>
			<link><![CDATA[https://custodial.tenancydepositscheme.com/news/blog/expertview-customer-service-levels-in-the-adjudication-process/]]></link>
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			<pubDate><![CDATA[Tue, 21 Jan 2020 00:00:00 +0000]]></pubDate>
		</item><item>
			<title><![CDATA[#AskTDS: "What makes TDS different?"]]></title>
			<description><![CDATA[All tenancy deposits taken by landlords (or by a landlord’s agent) on or after 6 April 2007, must be protected by a government-approved scheme. When TDS (Tenancy Deposit Scheme) launched in 2003..]]></description>
			<link><![CDATA[https://custodial.tenancydepositscheme.com/news/blog/httpscustodialtenancydepositschemecomadmindashboard/]]></link>
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			<pubDate><![CDATA[Fri, 03 Jan 2020 00:00:00 +0000]]></pubDate>
		</item><item>
			<title><![CDATA[#ExpertView: Money Shield receives government backing]]></title>
			<description><![CDATA[In this week’s #ExpertView, TDS’ Chief Executive Officer, Steve Harriott, discusses Money Shield – a new, government-backed CMP scheme.]]></description>
			<link><![CDATA[https://custodial.tenancydepositscheme.com/news/blog/expertview-money-shield-receives-government-backing/]]></link>
			<guid isPermaLink="true"><![CDATA[https://custodial.tenancydepositscheme.com/news/blog/expertview-money-shield-receives-government-backing/]]></guid>
			<pubDate><![CDATA[Tue, 12 Mar 2019 00:00:00 +0000]]></pubDate>
		</item><item>
			<title><![CDATA[#ExpertView: Looking ahead to the 2019 ARLA Propertymark Conference]]></title>
			<description><![CDATA[In this week’s #ExpertView, Debbie Davies, Assistant Director of Business Development at Tenancy Deposit Scheme (TDS) looks ahead to the annual ARLA Propertymark Conference, which TDS is co-sponsoring.]]></description>
			<link><![CDATA[https://custodial.tenancydepositscheme.com/news/blog/expertview-looking-ahead-to-the-2019-arla-propertymark/]]></link>
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			<pubDate><![CDATA[Tue, 15 Jan 2019 00:00:00 +0000]]></pubDate>
		</item><item>
			<title><![CDATA[#AskTDS: "How can changes to the parties of a tenancy affect the deposit?"]]></title>
			<description><![CDATA[Kelly Wallace, Senior Business Development Executive at Tenancy Deposit Scheme (TDS), answers an agent’s question: “How can changes to the parties of a tenancy affect the deposit?”]]></description>
			<link><![CDATA[https://custodial.tenancydepositscheme.com/news/blog/asktds-how-can-changes-to-the-parties-of-a-tenancy-affect-the/]]></link>
			<guid isPermaLink="true"><![CDATA[https://custodial.tenancydepositscheme.com/news/blog/asktds-how-can-changes-to-the-parties-of-a-tenancy-affect-the/]]></guid>
			<pubDate><![CDATA[Fri, 11 Jan 2019 00:00:00 +0000]]></pubDate>
		</item><item>
			<title><![CDATA[#AskTDS: “Can I claim for Christmas tree damage and mess?”]]></title>
			<description><![CDATA[In this week’s #AskTDS, John King, Director of Customer Service at TDS, answers a landlord’s question – “Can I claim for Christmas tree damage and mess?”.]]></description>
			<link><![CDATA[https://custodial.tenancydepositscheme.com/news/blog/asktds-can-i-claim-for-christmas-tree-damage-and-mess/]]></link>
			<guid isPermaLink="true"><![CDATA[https://custodial.tenancydepositscheme.com/news/blog/asktds-can-i-claim-for-christmas-tree-damage-and-mess/]]></guid>
			<pubDate><![CDATA[Thu, 27 Dec 2018 00:00:00 +0000]]></pubDate>
		</item><item>
			<title><![CDATA[#ExpertView: Kate Faulkner discusses growth in the PRS and affordability]]></title>
			<description><![CDATA[In this week’s #ExpertView, property expert Kate Faulkner looks in to the reasons for growth in the private rented sector (PRS) and affordability. 
]]></description>
			<link><![CDATA[https://custodial.tenancydepositscheme.com/news/blog/expertview-kate-faulkner-discusses-growth-in-the-prs-and/]]></link>
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			<pubDate><![CDATA[Tue, 30 Oct 2018 00:00:00 +0000]]></pubDate>
		</item><item>
			<title><![CDATA[#ExpertView: Leaf it out - Autumn adjudication case study]]></title>
			<description><![CDATA[In this week’s #ExpertView, Michael Hill, an Adjudicator at Tenancy Deposit Scheme (TDS) outlines a dispute around the outdoor areas of a property being affected by autumnal weather. ]]></description>
			<link><![CDATA[https://custodial.tenancydepositscheme.com/news/blog/expertview-leaf-it-out-autumn-adjudication-case-study/]]></link>
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			<pubDate><![CDATA[Wed, 03 Oct 2018 00:00:00 +0100]]></pubDate>
		</item><item>
			<title><![CDATA[#ExpertView: Meet the TDS Alternative Dispute Resolution (ADR) team]]></title>
			<description><![CDATA[Along with the protection of tenancy deposits, a key role of Tenancy Deposit Scheme (TDS) is to provide free and impartial dispute resolution. 

Our Alternative Dispute Resolution (ADR) team work tirelessly with tenants, agents and landlords to compile evidence and cases before they go to adjudication. In today’s #ExpertView blog, we meet two members of the team, Wafaa O’Sullivan and Sarah Gaughran. 
]]></description>
			<link><![CDATA[https://custodial.tenancydepositscheme.com/news/blog/expertview-meet-the-tds-alternative-dispute-resolution-adr-team/]]></link>
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			<pubDate><![CDATA[Tue, 25 Sep 2018 00:00:00 +0100]]></pubDate>
		</item><item>
			<title><![CDATA[#AskTDS: "Why has TDS been shortlisted for the Negotiator Awards?"]]></title>
			<description><![CDATA[Since the shortlist was announced, Tenancy Deposit Scheme (TDS) has been asked what lead to it being included. In this week’s #AskTDS, Debbie Davies, Assistant Director of Business Development, answers that question.]]></description>
			<link><![CDATA[https://custodial.tenancydepositscheme.com/news/blog/asktds-why-has-tds-been-shortlisted-for-the-negotiator-awards/]]></link>
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			<pubDate><![CDATA[Fri, 21 Sep 2018 00:00:00 +0100]]></pubDate>
		</item><item>
			<title><![CDATA[#ExpertView: Kate Faulkner discusses the release of her latest report]]></title>
			<description><![CDATA[Following the publication of her latest report, commissioned by the TDS Charitable Foundation, property expert Kate Faulkner outlines what lessons landlords should take from it. ]]></description>
			<link><![CDATA[https://custodial.tenancydepositscheme.com/news/blog/expertview-kate-faulkner-discusses-the-release-of-her-latest/]]></link>
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			<pubDate><![CDATA[Tue, 18 Sep 2018 00:00:00 +0100]]></pubDate>
		</item><item>
			<title><![CDATA[#AskTDS: "How does tenancy deposit protection work?"]]></title>
			<description><![CDATA[In this week’s #AskTDS, Michael Hill, Adjudicator and Executive Assistant at Tenancy Deposit Scheme (TDS) answers the question of a student tenant moving in to their first privately rented flat; “How does tenancy deposit protection work?”]]></description>
			<link><![CDATA[https://custodial.tenancydepositscheme.com/news/blog/asktds-how-does-tenancy-deposit-protection-work/]]></link>
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			<pubDate><![CDATA[Fri, 14 Sep 2018 00:00:00 +0100]]></pubDate>
		</item><item>
			<title><![CDATA[#ExpertView: The student guide to deposits]]></title>
			<description><![CDATA[In this week’s #ExpertView, John King, Director of Customer Service provides new and returning students with a quick guide to the world of tenancy deposits. ]]></description>
			<link><![CDATA[https://custodial.tenancydepositscheme.com/news/blog/expertview-the-student-guide-to-deposits/]]></link>
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			<pubDate><![CDATA[Tue, 11 Sep 2018 00:00:00 +0100]]></pubDate>
		</item><item>
			<title><![CDATA[#AskTDS: "What is Money Shield?"]]></title>
			<description><![CDATA[Our #AskTDS blog series answers a tenant, landlord or agent’s question every Friday. This week, Steve Harriott, Chief Executive at Tenancy Deposit Scheme (TDS), answers the question: “What is Money Shield?”]]></description>
			<link><![CDATA[https://custodial.tenancydepositscheme.com/news/blog/asktds-what-is-money-shield/]]></link>
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			<pubDate><![CDATA[Fri, 07 Sep 2018 00:00:00 +0100]]></pubDate>
		</item><item>
			<title><![CDATA[#ExpertView: Why has TDS teamed up with Propertymark to create Money Shield?]]></title>
			<description><![CDATA[In this week’s #ExpertView, Tenancy Deposit Scheme (TDS) Chief Executive, Steve Harriott reveals why the Dispute Service has partnered with Propertymark to create a new client money protection product, Money Shield. ]]></description>
			<link><![CDATA[https://custodial.tenancydepositscheme.com/news/blog/expertview-why-has-tds-teamed-up-with-propertymark-to-create/]]></link>
			<guid isPermaLink="true"><![CDATA[https://custodial.tenancydepositscheme.com/news/blog/expertview-why-has-tds-teamed-up-with-propertymark-to-create/]]></guid>
			<pubDate><![CDATA[Thu, 06 Sep 2018 00:00:00 +0100]]></pubDate>
		</item><item>
			<title><![CDATA[#NewsStory: TDS Charitable Foundation invites applications for its latest round of funding]]></title>
			<description><![CDATA[The TDS (tenancy deposit scheme) Charitable Foundation is inviting funding bids from organisations that promote knowledge of landlords’ obligations or educate tenants about their rights and responsibilities.]]></description>
			<link><![CDATA[https://custodial.tenancydepositscheme.com/news/blog/newsstory-tds-charitable-foundation-invites-applications-for/]]></link>
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			<pubDate><![CDATA[Wed, 05 Sep 2018 00:00:00 +0100]]></pubDate>
		</item><item>
			<title><![CDATA[#AskTDS: “How can TDS help you switch?"]]></title>
			<description><![CDATA[Our #AskTDS blog series answers a tenant, landlord or agent’s question. This week, Patrick Kidney, Business Development Executive at Tenancy Deposit Scheme (TDS), answers the question: “How can TDS help you switch?”
]]></description>
			<link><![CDATA[https://custodial.tenancydepositscheme.com/news/blog/asktds-how-to-switch-to-tds/]]></link>
			<guid isPermaLink="true"><![CDATA[https://custodial.tenancydepositscheme.com/news/blog/asktds-how-to-switch-to-tds/]]></guid>
			<pubDate><![CDATA[Tue, 04 Sep 2018 00:00:00 +0100]]></pubDate>
		</item><item>
			<title><![CDATA[#ExpertView: Meet the TDS Business Development Team]]></title>
			<description><![CDATA[Tenancy Deposit Scheme (TDS) has been established since 2003 giving us 15 years’ experience in tenancy deposit protection.  This experience means that our colleagues have a wealth of information on all issues relating to tenancy deposit protection requirements, minimising deposit disputes and the alternative dispute resolution process.

TDS has a dedicated Business Development team who identify how landlords and agents could benefit of using TDS. Here I look at two members of our Business Development team and explore how their roles help our new customers  get the most of their membership. 
]]></description>
			<link><![CDATA[https://custodial.tenancydepositscheme.com/news/blog/expertview-meet-the-tds-business-development-team/]]></link>
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			<pubDate><![CDATA[Tue, 28 Aug 2018 00:00:00 +0100]]></pubDate>
		</item><item>
			<title><![CDATA[#AskTDS: “I have heard about a TDS Deductions Template, what is this?”]]></title>
			<description><![CDATA[Our #AskTDS blog series answers a tenant, landlord or agent’s question every Friday. This week, Sandy Bastin, Assistant Director of Dispute Resolution at Tenancy Deposit Scheme (TDS), answers a landlord’s question: “I have heard about a TDS Deductions Template, what is this?”]]></description>
			<link><![CDATA[https://custodial.tenancydepositscheme.com/news/blog/asktds-i-have-heard-about-a-tds-deductions-template-what-is/]]></link>
			<guid isPermaLink="true"><![CDATA[https://custodial.tenancydepositscheme.com/news/blog/asktds-i-have-heard-about-a-tds-deductions-template-what-is/]]></guid>
			<pubDate><![CDATA[Fri, 24 Aug 2018 00:00:00 +0100]]></pubDate>
		</item><item>
			<title><![CDATA[#NewsStory: New client money protection service, Money Shield, launches today]]></title>
			<description><![CDATA[Money Shield, a new Client Money Protection (CMP) service launches today, available to all letting agents and estate agents, enabling them to reassure customers that their money is safe. ]]></description>
			<link><![CDATA[https://custodial.tenancydepositscheme.com/news/blog/newsstory-new-client-money-protection-service-money-shield/]]></link>
			<guid isPermaLink="true"><![CDATA[https://custodial.tenancydepositscheme.com/news/blog/newsstory-new-client-money-protection-service-money-shield/]]></guid>
			<pubDate><![CDATA[Wed, 22 Aug 2018 00:00:00 +0100]]></pubDate>
		</item><item>
			<title><![CDATA[#AskTDS: "TDS recently won the CSE Award, what is this?"]]></title>
			<description><![CDATA[TDS’ #AskTDS blog series answers a tenant, landlord or agent’s question. This week, Josanne Leon, Head of HR at Tenancy Deposit Scheme (TDS) answers the question: "TDS recently won the CSE Award, what is this?"
]]></description>
			<link><![CDATA[https://custodial.tenancydepositscheme.com/news/blog/asktds-tds-recently-won-the-cse-award-what-is-this/]]></link>
			<guid isPermaLink="true"><![CDATA[https://custodial.tenancydepositscheme.com/news/blog/asktds-tds-recently-won-the-cse-award-what-is-this/]]></guid>
			<pubDate><![CDATA[Fri, 17 Aug 2018 00:00:00 +0100]]></pubDate>
		</item><item>
			<title><![CDATA[#News: TDS awarded Customer Service Excellence accreditation]]></title>
			<description><![CDATA[Debbie Davies, Assistant Director of Business Development at Tenancy Deposit Scheme (TDS), announces the company being awarded Customer Service Excellence accreditation and outlines its ongoing commitment to customer service levels. ]]></description>
			<link><![CDATA[https://custodial.tenancydepositscheme.com/news/blog/news-tds-awarded-customer-service-excellence-accreditation/]]></link>
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			<pubDate><![CDATA[Wed, 15 Aug 2018 00:00:00 +0100]]></pubDate>
		</item><item>
			<title><![CDATA[#ExpertView: Why Tenancy Deposit Protection needs to stay]]></title>
			<description><![CDATA[TDS Chief Executive Steve Harriott sets out the case for maintaining the existing model of tenancy deposit protection. ]]></description>
			<link><![CDATA[https://custodial.tenancydepositscheme.com/news/blog/expertview-why-tenancy-deposit-protection-needs-to-stay/]]></link>
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			<pubDate><![CDATA[Tue, 14 Aug 2018 00:00:00 +0100]]></pubDate>
		</item><item>
			<title><![CDATA[#AskTDS: "How does TDS engage with landlords and agents?"]]></title>
			<description><![CDATA[TDS’ #AskTDS blog series answers a tenant, landlord or agent’s question. This week, John King, Director of Customer Service at Tenancy Deposit Scheme (TDS) answers an agent’s question: "How does TDS engage with landlords and agents?"
]]></description>
			<link><![CDATA[https://custodial.tenancydepositscheme.com/news/blog/asktds-how-does-tds-engage-with-landlords-and-agents/]]></link>
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			<pubDate><![CDATA[Mon, 13 Aug 2018 00:00:00 +0100]]></pubDate>
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