Using the custodial deposit protection scheme
With our custodial scheme, you pay the deposit to us and we protect the money for free.
All landlords and letting agents are able to use the custodial scheme.
1. Join TDS Custodial
Join online for free. There are no membership restrictions for using the custodial scheme.
2. Enter tenancy details
Provide details of the tenancy, tenants, landlords, and deposit.
3. Pay deposit to TDS Custodial
This can be done by bank transfer, cheque, or debit card.
4. Serve Prescribed Information
Ensure the tenant receives written details of the protection, including our official scheme leaflet 'What is TDS?'
5. Getting the deposit back
One party makes a request for repayment online telling us how the deposit is to be divided. If the other party agrees we repay the deposit.
Can't agree on the repayment request?
The other party tells us how they think the deposit should be divided and is able to start a deposit dispute. An impartial adjudicator will examine the case and your evidence to decide how the deposit is to be awarded.
This service is free of charge and a faster, easier alternative to going to court.